Glen Shuraig Consulting Privacy Notice

This privacy notice tells you what you can expect us to do with your personal information.

Contact details

Email: eleanor@glenshuraig.com

What information we collect and use, and why

We collect or use the following personal information for the provision of services

  • Names and contact details.
  • Views expressed during interviews or group discussions which we carry out as part of our work, although these are normally anonymised in our reporting so that individuals cannot be recognised and your privacy is protected.
  • Views expressed during surveys which we carry out as part of our work, although these are usually collected anonymously or anonymised in our reporting so that individuals cannot be recognised and your privacy is protected.
  • Other information which identifies individuals provided during consultancy projects by employers or other organisations and which is necessary to enable us to complete the projects for which we are contracted.
  • Comments submitted to our website, glenshuraig.com. When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy. After approval of your comment, your profile picture is visible to the public in the context of your comment.

We collect or use the following personal information for dealing with queries, complaints or claims:

  • Names and contact details

Lawful bases and data protection rights

Under UK data protection law, we must have a lawful basis for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the Information Commissioner’s Office (ICO) website, https://ico.org.uk.

Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

  • Your right of access – You have the right to ask us for copies of your personal information which we hold. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. You can read more about this right here.
  • Your right to rectification – You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. You can read more about this right here.
  • Your right to erasure – You have the right to ask us to delete your personal information. You can read more about this right here.
  • Your right to restriction of processing – You have the right to ask us to limit how we can use your personal information. You can read more about this right here.
  • Your right to object to processing – You have the right to object to the processing of your personal data. You can read more about this right here.
  • Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. You can read more about this right here.
  • Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. You can read more about this right here.

Please be aware that if we have anonymised your data and amalgamated it with other peoples’ anonymised data, we may not be able to remove your data from such work.

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information for the provision of services are:

  • Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
  • Legitimate interests – we collect or use the information so that we can complete the work contracted by our client while ensuring that your rights are protected, typically by ensuring that our reports do not attribute views to you or disclose your personal information.
  • Consent – where you may be identifiable, for instance from an attributed quotation, we will ensure you have freely given clear, informed consent.

Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:

  • Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you have the right to withdraw your consent at any time, so long as we have already not anonymised your information and amalgamated it with other information.

Where we get personal information from

  • Directly from you
  • From your employer or another organisation which is our client
  • From our website, when you submit a comment.

How long we keep information

Sensitive personal information and views expressed in interviews, group discussions or surveys are anonymised as soon as possible after collection. We retain personal information, including names and contact details, for up to one year after completion of a project unless earlier deletion is agreed as part of the requirement for the project. We retain names and contact details relating to complaints for up to one year after the complaint is resolved.

Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. (Cookies are small pieces of code that reside on your devices. You can read more here: https://en.wikipedia.org/wiki/HTTP_cookie.) These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select ‘Remember me’, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on the Glen Shuraig Consulting website may include embedded content (e.g. videos, images, articles, etc). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Last updated

22 August 2025